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Urgent Care Services (UCS) are a facility you can go to if you need urgent medical attention, but it’s not a life-threatening situation.

The service is GP led and is open 08:00 – 20:00. The service operates from the Emergency Department at Scunthorpe General Hospital and Diana, Princes Of Wales Hospital Grimsby. The UCS is equipped to diagnose and treat many of the most common ailments people go to A&E for. You may be referred to an Urgent Care Service by NHS 111 or by a GP.

If you need urgent medical attention but it’s not a life-threatening situation, you should first call 111.

If you think life is at risk, you should call 999. NHS 111 will assess you and give you the option to speak to a nurse, doctor or paramedic if appropriate. You’ll then be advised where you need to go for treatment.

This could be an UCS, an out-of-hours GP service, your local GP in normal hours, or the nearest A&E if necessary. All urgent care services have clear processes in place if it’s decided you need treatment at A&E rather than at the urgent treatment centre

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